Admission Officer Position
South Extension II, New Delhi (NCR), India
Monday to Saturday
1000 - 1830 hrs
The Global Avenues acts as a bridge between students and International partner institutions.
We assist students in selecting the right courses and institutions, help with the application process, and provide guidance on visa requirements and living arrangements. Our team of experts navigates carefully; adding a personalized touch to the study abroad experience, making it smoother and more reassuring for students.
At The Global Avenues, we are committed to assisting our students and making their journey as smooth and rewarding as possible.
The Admissions Officer leads and executes our lead management and conversion activities in the South Asia region targeted at students seeking to gain an international degree. Based in Delhi, the Admissions Officer works as part of a highly motivated professional team and is responsible for the B2B and B2C dealings, lead management, conversion of new students, and expanding the Channel Partner network in the region.
This position works closely with B2B partners providing assistance to onboard the students, ensuring the optimal services that lead to student conversion. You must have the ability to drive direct applications, conversion from offer to deposit, and conversion from deposit to enrollment. A large proportion of this sales and service role is speaking with education agents, applicants, and parents via online chat platforms, email, and telephone daily.
1) Student Lead Management:
To contribute to the growth of the business and boost new student enrollments, you should assess potential applicants and ascertain their eligibility for various academic programs.
Collaborate regularly with the India Digital Marketing team, ensuring real-time feedback loops to manage digital campaigns, messaging, lead generation, and conversion activities.
Employ a consultative sales approach to guide and support prospective students through the enrollment process.
Connect with potential students through various channels, including phone, email, social media, and, when possible, in-person meetings. Your goal should be to establish a strong rapport with students and assist them in selecting degree or certificate programs that align with their career goals and aspirations.
Prioritize delivering a positive and exceptional student experience and actively seek opportunities to drive student growth through referrals. Maintain a comprehensive understanding of our current programs, products, processes, and policies. Demonstrate expertise in all aspects of the admissions process.
2) Conversion Activities:
Drive new student enrollments from the pipeline of student leads through conversion efforts.
Execute tailored conversion activities to drive conversion from sales–qualified lead to application, application to confirmation, and confirmation to enrollment via multiple platforms to reach enrollment goals.
Leverage available tools and develop new tools that move students through the conversion process, including scholarships, student ambassador connections, webinars, testimonials, and campus visits
Create consistent and observable documentation in MS Excel and throughout the student cycle of student engagement, activities, and processes.
Maintain and keep updated an ongoing student pipeline status dashboard to provide ongoing updates and reports to the team on the progress of student recruitment and visa success.
Prior education sales/enrollment experience preferred
Ability to sell high–value consumer services or products
Excellent verbal and written English, and interpersonal communication skills
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
Must possess a confident telephone presence
Must be self-motivated and able to work effectively in a team environment
Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards
Must possess effective time management skills, sense of urgency, and ability to plan and prioritize daily activities
Excellent consultative skills and demonstrated ability to adapt to change in a fast-paced environment
Must possess the ability to receive constructive feedback and demonstrate accountability
Must possess critical–thinking ability, problem–solving skills, and good judgment
Ability to work in the hiring location.